Shipping Policy

At Earthen360, we ensure that your order is processed and delivered with care. Since we deal in food products, especially dry fruit laddus, timely and safe delivery is our priority.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders placed on Sundays or public holidays will be processed on the next working day

  • Once dispatched, orders cannot be modified or cancelled

Shipping Locations

  • Currently, we ship across India

  • We do not offer international shipping at this time

Delivery Timeline

  • Estimated delivery time: 3–7 business days

  • Delivery timelines may vary depending on:

    • Customer location

    • Courier partner operations

    • Weather or unforeseen conditions

Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at the checkout page

  • Any free shipping offers will be mentioned during checkout or promotions

Courier Partners

  • Orders are shipped through reliable third-party courier partners

  • Courier partner selection depends on service availability in your area

Order Tracking

  • Once your order is shipped, tracking details will be shared via Email or SMS

  • Customers are advised to track their shipment regularly

Delivery Delays & Responsibility

Earthen360 is not responsible for delivery delays caused by:

  • Courier partner delays

  • Natural disasters or unforeseen circumstances

  • Incorrect or incomplete address provided by the customer

  • Customer unavailability at the time of delivery

However, we will assist customers in coordinating with the courier partner wherever possible.

Perishable Product Disclaimer

  • Our products are perishable food items

  • Customers are requested to ensure availability at the delivery address

  • Delays in receiving the order may affect product quality

Damaged or Incorrect Delivery

If you receive:

  • A damaged package

  • An incorrect product

  • An expired product

Please refer to our Return & Refund Policy and contact us within 24 hours of delivery with supporting images.

Contact & Business Details

For shipping-related queries, feel free to contact us:

Earthen360
E-120, Gulmohar Gardens, Manpur
Bhatwala, Vatika, Sanganer
Jaipur, Rajasthan, India – 303905

Email: help@earthen360.com
Contact Number: +91 8989797913